1. Who We Are

CPAPstore.eu is operated by CPAPstore Ltd, a company registered in Bulgaria. Our warehouse and physical store are located in Sofia, allowing us to process many orders directly from our own stock.

We focus on CPAP, BiPAP, sleep therapy and respiratory therapy products, serving customers who need reliable equipment, clear product information and dependable support before and after purchase.

CPAPstore.eu acts as a retailer and distributor of medical products and is not the manufacturer of the products sold on this website, unless expressly stated otherwise.

2. Our Office and Warehouse in Sofia

CPAPstore.eu operates from our office, physical store and warehouse in Sofia, Bulgaria. This real location allows us to manage stock, prepare orders, perform quality checks and support customers directly from our own facilities.

CPAPstore.eu office, store and warehouse in Sofia, Bulgaria.

Having our own location helps us provide faster order handling, better product control and more reliable support for customers across Europe. It also gives customers confidence that they are buying from a real European business with a physical presence.

3. Why We Do This

We understand that choosing CPAP equipment can be difficult, especially for new users. Mask types, machine compatibility, humidifiers, tubing, filters, silicone cushions and spare parts can quickly become confusing.

Our goal is to make the process easier by offering clear information, carefully selected products and practical support. We want customers to feel more confident when choosing the right equipment for their therapy needs.

4. Our History Since 2013

Our journey began in 2013, when CPAPstore.eu launched as one of the first dedicated online stores for CPAP products in Europe. From the beginning, our mission was clear: to provide expert, personalised support for people using CPAP therapy and to make sleep therapy products easier to access online.

Over the years, our logo has evolved alongside our business. What started as a simple representation of our name has grown into a symbol of trust, care and specialised expertise in sleep therapy. Each update reflects our growth, our commitment to improvement and our dedication to supporting customers across Europe.

While our logo has changed, our company values have remained the same. The same passion, the same focus on customer support and the same mission continue to guide us: to make CPAP therapy more accessible, more understandable and more supportive for customers.

2013 CPAPstore.eu journey begins

2015 Brand identity evolves

2017 Growing European presence

2019 Modern CPAPstore.eu branding

2023 Continued expansion

2025 Simplified modern identity

CPAPstore.eu™ is a trade name and brand of CPAPstore Ltd.

5. What We Offer

CPAPstore.eu offers a selected range of CPAP, BiPAP and sleep therapy products from trusted and supported brands.

• CPAP machines
• BiPAP machines
• Travel CPAP devices
• Full face masks
• Nasal masks
• Nasal pillow masks
• Humidifiers and water chambers
• Heated and standard tubing
• Filters, silicone cushions, headgear and spare parts
• Cleaning and maintenance accessories

We aim to keep our product range practical, reliable and suitable for customers looking for genuine CPAP therapy equipment and accessories.

6. Our Values

Our work is guided by a simple idea: customers should receive honest information, reliable products and professional support.

7. Registered Medical Products Business

CPAPstore Ltd is authorised for wholesale trade with medical devices under the Bulgarian Medical Devices Act, Art. 79, para. 2.

This registration supports our work with medical device products and reflects our commitment to operating responsibly in the CPAP and respiratory therapy market.

8. Customer Support

Our team can help with general product questions, order status, delivery, compatibility, replacement parts, mask options and after-sales support.

We also provide guidance on product categories and general usage information, helping customers better understand available options.

10. Important Medical Disclaimer

CPAPstore.eu does not provide medical diagnosis, prescriptions, therapy settings or medical advice. Product information and customer support are provided for general guidance only.

Product warranties, technical specifications, safety information, instructions for use and regulatory documentation are provided by the respective manufacturers.