Specialist in Sleep Apnea Products
CPAP store Ltd (now referred to as the “CPAPstore.eu” or the “Company” or the “cpapstore”) never sells personal data and carries out all processing operations in strict compliance with GDPR & European privacy laws. You are always in control of Your personal information. CPAPstore.eu values Your Privacy and strives for its services to be safe and enjoyable for everyone. This Policy sets out and explains how CPAPstore.eu collects and processes personal data, the purposes for processing, and how We protect it. CPAPstore.eu is committed to the Internet and its Users. This is why one of its major commitments is to provide the most secure and confidential service possible, ensuring the privacy of Users’ communications and personal data. This aims to make our Privacy Policy clear and easy to understand. If you have any questions, please get in touch with us.
Overview
The database generated from the Company website and services belong to CPAP STORE Ltd, with company registration number 202438857 and headquartered at 9 Tsar Boris III 3rd Floor, Petrich 2850, officially registered to Bulgarian Drug Agency, Number of Certification BG/WDA/MD-0602/08.12.2022 г. and to commission for Personal Data Protection with Number of Certification 379685. CPAP STORE Ltd guarantees the fulfillment of the data protection conventions in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. These Rules have been approved and issued under Article 23, paragraph (4) of the Law on Personal Data Protection and Regulation # 1 of February 7, 2007, relating to the Minimum Level of Technical and Organizational Measures and Required Type of Protection of Personal Data, issued by the Commission for Personal Data Protection, promulgated in State Gazette # 25 of 23.03.2007. As soon as a User has registered on the Company, their personal data, addresses, and means of payments (only payment method) are incorporated into the Company database so they may enjoy the services and products of the Company. This aim is to provide the User with access to and use of the Company and its products, allow the Company to draw up statistics on those services used and requested by the User and send out requested service updates.
At any time, Users may exercise their rights of access, rectification, cancellation, and opposition to the processing of personal data by sending an email to support(at)cpapstore.eu or by writing a letter to the above-stated CPAP store Ltd address.
Information We Collect
How We Use the data
Duration of storage of your Personal Data
Transfer of your Personal Data
Security and Data Centre Location
The cpapstore primary data and servers are hosted at FastComet inc, at a dedicated server in Germany (EU).
The Company has implemented various measures to ensure that Your information is protected against unauthorized access, use, disclosure, and destruction. Please remember that risk can never be eliminated. Still, it can be significantly mitigated and reduced—all measures which Company has taken significantly reduce the risk. Company shall not be held liable by any Third Party, including You, in any event of unauthorized access, use, and/or disclosure of information provided that such is not due to Gross Negligence, wilful misconduct, fraud, or bad faith by Company.
Security measures adopted by the Company include:
CPAPstore.eu reviews its information collection and processing practices periodically and will review and amend this Privacy Policy accordingly.
Access and Disclosure
The Company does not rent or sell your Personal Information, but we do disclose Your information to a limited set of trusted Third Parties in the situations explained below, for which You, by using Our Services or Company, hereby explicitly consent.
Third-Parties Companies and what we share with them individually.
Please visit and read about the privacy policy relating to the 3rd party services we use.
Accounting Office
All our transactions are invoiced to the User, and for each sale, we share the needed data with our TAX office for accounting purposes.
Logistic Warehouse (CPAPSTORE GP)
All our order requests are transferred to the contracted business for the fulfillment of the orders generated by cpapstore.eu to CPAPSTORE GP, 105 Sokratous str, Kallithea 17672 – Athens, Greece, which stocks all products and handles all shipments.
Google Analytics and AdWords Services
What are Google AdWords and Google Analytics? Google Ads is a product that you can use to promote your business, help sell products or services, raise awareness, and increase traffic to your website. Google Analytics is a platform that collects data from the company website and creates reports that provide insights into your business. The same goes for Google Fonts, which our websites use for proper font structure.
We use Google AdWords with minimum data storage, meaning user data is kept for 14 months. We use GA (Google Analytics) to track the number of unique and returning visitors and website activity. GA does use cookies, and they save IP numbers. The same goes for Google Fonts. You can read more about GA and GDPR here.
Microsoft Analytics and AdWords Services
Microsoft Advertising is an internet marketing service that lets brands advertise their products, services, websites, and stores in search results on the Bing platform. Microsoft Advertising will collect data that allows you to track conversion goals and target audiences with remarketing lists. Universal Event Tracking (UET) is a tool that records visitors’ (unique and returning) activity on the website.
Mailchimp.com
What is MailChimp or mailchimp.com? We use a mailing system to send emails, order updates, news, and promotional information to our subscribers and shoppers. Also, we use the MailChimp platform as a reminder for users to act accordingly regarding the purchase or interest. Lastly, we have an integration that allows MailChimp to send notifications of abandoned carts.
Aftership.com and Aftersalespro.com
What are aftership.com and aftersalespro.com? It is an order-tracking and voucher-generator platform. The tracking numbers of order shipments are automatically added. Also, as an order notification panel, the customer could get announced about the location of His/Her Order via email or even by mobile text message.
Order Deliveries UPS, DHL courier or regular Post
What is UPS, DHL courier, and the Regular Post: UPS and DHL are global leaders as courier companies. We use UPS or DHL as our primary shipment company or regular Post.
Contact form’s
All contact forms from cpapstore go directly to our email address. No information except for what you provide is being sent or registered. All emails we receive are deleted after being answered and resolved, and no information is kept.
What resolved to mean? Answered means answering your question and considering your initial question being answered and resolved.
Payments Gateways
To ensure the safety of the very sensitive data, we use the most known payment gateways, such as paypal.com, mollie.com. We do not handle or manage any payment details, nor do we keep any payment details on file/ record. When an order is processed and payment is successful, the customer will be re-directed back to our “Thank You” page.
Governing Law and Dispute Resolution
This Privacy Policy forms an integral part of Our Terms of Service. The Governing Law and Dispute Resolution mechanism found in Our Terms of Service shall also apply to Our Privacy Policy.
Further Information
If you have any questions about our Privacy Policy or our Privacy practices, Contact Us.
Please use the form below for any and all queries relating to GDPR and or our site.