CPAP Products Warranty

Since a product warranty is often a factor in consumers’ buying decisions, it is essential. CPAP Machines, Masks and Equipment warranties vary by manufacturer and product type.

CPAP Products Warranty

CPAP Products Come With a Manufacturer’s Warranty

CPAP Products Warranty varies by product type (Machine, Mask, Supplies) and manufacturer. A product warranty is often a buying decision factor, so we tried to summarize most of the top brand warranty information by product type and manufacturer below. Please note that a manufacturer may change its warranty terms and conditions.


CPAP Machines Warranty

Most of CPAP Machines come with a 2 year warranty. Below you can find details by manufacturer.

ResMed

ResMed warrants your product will be free from material defects and defects in workmanship from the date you buy them for a period of two years (for CPAP machines). For more information for the warranty, click here.

Breas Medical Warranty

Breas Medical warrants your products against defects in material and workmanship. To summarize and clarify the different applicable warranty periods, click here.

Philips Respironics Warranty

Philips Respironics warrants that the system shall be free from defects of workmanship and materials and will perform in accordance with the product specifications for a period of two years from the date of sale. For more information for the warranty, click here.

Transcend miniCPAP Warranty

Transcend warrants for miniCPAP devices to be free from defects in materials and workmanship and guarantee they will perform in accordance with the stated product specifications. For more information, click here.

BMC Medical Warranty

BMC Medical warrants your products against defects in material and workmanship for two years for CPAP and BiLevel Machines. 


CPAP Masks and Supplies Warranty

Most of CPAP Masks and Supplies come with a 3 month warranty.

CPAPmask.eu offers warranty services for all items purchased through our e-shop. Therefore, if you purchase a defective mask from us, you generally don’t need to send the mask back or wait for a repair (we will need pictures of the mask and the defective part by mail). The defective mask or part is replaced immediately (shipping costs are always covered by you) if it was bought through CPAPmask.eu and found defective (not due to your fault) within the warranty period.

Important Note:
If you purchase a CPAP device from a dealer who doesn’t sell CPAP devices often, it’s possible the device you purchase could have been sitting on the shelf for some time in the dealer’s warehouse. If this is the case, you may purchase a device with a shorter warranty than what you expected. We at CPAPmask.eu guarantee you that all products sold by CPAPmask.eu will have the warranty associated with the purchased product.


What Happens After CPAP Warranty Expires

Having in mind the above information for CPAP products warranty, after it’s expired and is no longer exist, you’ll need to decide if you want a repaired machine or it’s time for a new device. To determine what is the right avenue for you, you have to weigh the repair cost and one old device with a brand new device.

Even if the maintenance of your machine is more cost-effective, eventually you may need to replace a part or even the entire machine. Considering all the above you may want to take a look at our discounts for CPAP MachinesCPAP MasksCPAP Supplies & Accessories.


Important Notice:

This warranty doesn’t cover any damage caused by:

  • Misuse
  • Accident
  • Water ingress
  • Alteration
  • Abuse
  • Other defects not related to workmanship or material

In rare cases, a manufacturer won’t cover a defect under warranty reported because they determine the defect is caused by abuse or misuse of the machine or Supplies. For instance, if you drop your machine and the screen cracks and no longer works, the manufacturer will probably not cover this defect under warranty once inspecting the CPAP devic